Working at Height
Spot fall hazards before the job starts and understand how they can be controlled.
What you will learn
- Recognise tasks where people or objects could fall, including work on vehicles and fragile surfaces.
- Use a risk assessment to identify who could be harmed and what controls are needed.
- Compare avoiding work at height, preventing falls and reducing their consequences.
- Recognise the uses and limitations of ladders, mobile towers and mobile elevating work platforms.
- Understand why equipment checks and a site-specific rescue plan are needed.
Who needs it
Construction workers, facilities technicians, roof maintenance teams, fit-out crews and industrial contractors whose work can expose them to falls.
Local law
Online awareness does not replace site-specific or practical training, a practical competency assessment, equipment-specific instruction or site rescue drills.
Duration: 1 h 30 minCertificate valid 3 years
Working at Height + Practical Assessment
The online course plus a short video of fitting and checking a safety harness, reviewed by our QQI Level 6 (Ireland) and City & Guilds (UK) certified instructors.
What you will learn
- Recognise tasks where people or objects could fall, including work on vehicles and fragile surfaces.
- Use a risk assessment to identify who could be harmed and what controls are needed.
- Compare avoiding work at height, preventing falls and reducing their consequences.
- Recognise the uses and limitations of ladders, mobile towers and mobile elevating work platforms.
- Understand why equipment checks and a site-specific rescue plan are needed.
Practical assessment
- After the final test, record a short video of putting on, adjusting and checking a safety harness and upload it in your account.
- Our certified instructors review the video online: QQI Level 6 Certified Instructor (Ireland) and City & Guilds Certified Instructor (UK).
- Once the video is approved, the certificate shows a practical assessment badge.
This is awareness training with a practical video check, not a full multi-day practical training course. Our instructors: QQI Level 6 Certified Instructor (Ireland) · City & Guilds Certified Instructor (UK).
Who needs it
Construction workers, facilities technicians, roof maintenance teams, fit-out crews and industrial contractors whose work can expose them to falls.
Local law
Online awareness does not replace site-specific or practical training, a practical competency assessment, equipment-specific instruction or site rescue drills.
Duration: 1 h 30 min + practical videoCertificate valid 3 years
Manual Handling
Help your team spot a risky lift before they pick up the load.
What you will learn
- Identify handling tasks that can strain the back, including repetitive lifting, carrying, pushing and pulling.
- Recognise how force, repetition and awkward postures contribute to injury.
- Assess the task, individual, load and working environment before moving anything.
- Plan a lift, find a stable position, get a firm grip and keep the load close.
- Recognise when to use a handling aid or organise a team lift.
Who needs it
Warehouse pickers, hotel housekeeping staff, delivery crews, construction labourers and facilities teams who move loads by hand.
Local law
Online awareness covers handling principles. Employers still need to assess actual loads and tasks and provide site-specific instruction and practical coaching where needed.
Duration: 30–40 minCertificate valid 3 years
Manual Handling + Practical Assessment
The online course plus a short practical lifting video, reviewed by our QQI Level 6 (Ireland) and City & Guilds (UK) certified instructors.
What you will learn
- Identify handling tasks that can strain the back, including repetitive lifting, carrying, pushing and pulling.
- Recognise how force, repetition and awkward postures contribute to injury.
- Assess the task, individual, load and working environment before moving anything.
- Plan a lift, find a stable position, get a firm grip and keep the load close.
- Recognise when to use a handling aid or organise a team lift.
Practical assessment
- After the final test, record a short video of a safe lift on a phone and upload it in your account.
- Our certified instructors review the video online: QQI Level 6 Certified Instructor (Ireland) and City & Guilds Certified Instructor (UK).
- Once the video is approved, the certificate shows a practical assessment badge.
This is awareness training with a practical video check, not a full multi-day practical training course. Our instructors: QQI Level 6 Certified Instructor (Ireland) · City & Guilds Certified Instructor (UK).
Who needs it
Warehouse pickers, hotel housekeeping staff, delivery crews, construction labourers and facilities teams who move loads by hand.
Local law
Online awareness covers handling principles. Employers still need to assess actual loads and tasks and provide site-specific instruction and practical coaching where needed.
Duration: 30–40 min + practical videoCertificate valid 3 years
Fire Warden
Give nominated wardens a clear picture of their role before the next evacuation drill.
What you will learn
- Identify common ignition and fuel sources and understand how fire and smoke spread.
- Recognise everyday fire precautions and the warden’s role in spotting problems.
- Understand how fire risk assessments inform local emergency arrangements.
- Recognise warden responsibilities during an alarm, evacuation and assembly.
- Explain how drills and evacuation plans can account for people who need assistance.
Who needs it
Nominated wardens and deputies, plus facilities, office, warehouse and hospitality staff who support workplace evacuations.
Local law
Online awareness supports your building’s emergency arrangements. Employers still need to provide a site briefing, conduct drills and meet applicable Civil Defence and client requirements.
Duration: 1 h 30 minCertificate valid 3 years
First Aid Awareness
Give staff a basic understanding of workplace emergencies and how to call for help.
What you will learn
- Understand scene safety, the primary survey and how to summon emergency help.
- Recognise common emergencies, including choking, severe bleeding and shock.
- Identify signs that may accompany burns, fractures and head injuries.
- Understand the purpose of CPR and an automated external defibrillator (AED).
- Recognise signs of asthma attacks, severe allergic reactions, seizures and stroke.
Who needs it
Staff in offices, hotels, warehouses, construction and facilities who need background knowledge of how to respond to an injury or sudden illness.
Local law
Online awareness does not replace practical or site-specific training, assessed CPR or AED skills, or the training required for an appointed workplace first aider.
Duration: 2–2.5 hoursCertificate valid 3 years
Confined Spaces
Recognise a confined space before anyone enters and understand what a safe system must address.
What you will learn
- Identify potential confined spaces and explain how the task can change the risks.
- Recognise hazardous atmospheres, oxygen deficiency, engulfment and restricted escape.
- Consider how to avoid entry and understand the role of isolation and atmosphere checks.
- Explain why formal entry controls, communication and an attendant matter.
- Recognise what an emergency and rescue plan needs to address before entry.
Who needs it
Utilities, tank maintenance, water treatment, facilities and oil and gas contractor teams whose roles may involve work near tanks, pits or enclosed plant.
Local law
Online awareness does not replace practical or site-specific training, competency assessment, formal entry controls or practical rescue exercises. Site authorisation is required for assigned entry or rescue roles.
Duration: 1 h 30 minCertificate valid 3 years
Banksman / Vehicle Marshal
Help site teams coordinate vehicle movements and keep pedestrians clear.
What you will learn
- Identify where vehicles and mobile plant create risks, including loading bays and temporary routes.
- Explain how one-way routes, pedestrian separation and exclusion zones reduce reversing risks.
- Recognise safe positioning, blind spots and the limits of reversing aids.
- Agree clear hand signals or radio instructions before a manoeuvre.
- Recognise when to stop a manoeuvre if a signal is missed or contact is lost.
Who needs it
Logistics yard staff, delivery marshals, construction traffic teams and depot supervisors who work around moving vehicles.
Local law
Online awareness does not replace practical or site-specific training, assessment or employer authorisation for vehicle marshalling. Crane signalling is a separate role.
Duration: 2 hoursCertificate valid 3 years
Food Safety in Catering
Build a shared understanding of food hygiene from delivery to service.
What you will learn
- Identify food safety hazards and understand how cross-contamination occurs in kitchens.
- Recognise allergen risks and ways to prevent allergen cross-contact.
- Check deliveries and understand stock rotation, safe storage and traceability.
- Explain how cooking, cooling, reheating and holding controls help keep food safe.
- Recognise good practice for hand hygiene, cleaning and preventing pests.
Who needs it
Cooks, kitchen assistants, catering staff, banquet teams and food service supervisors in hotels, restaurants and central kitchens.
Local law
This is general catering food safety awareness. It does not replace Dubai Municipality Person in Charge (PIC) training, Abu Dhabi ADAFSA Essential Food Safety Training (EFST) or the Qatar MoPH food handler licence. Apply locally required limits and workplace procedures.
Duration: 2 h 45 minCertificate valid 3 years
HACCP Level 2
Help food teams understand the purpose of the checks they carry out each day.
What you will learn
- Distinguish microbial, chemical, physical and allergen hazards.
- Explain how prerequisite programmes support a HACCP system.
- Follow the steps from describing a product to confirming a process flow diagram.
- Understand how hazard analysis leads to critical control points and critical limits.
- Recognise the roles of monitoring, corrective action, verification and record keeping.
Who needs it
Food handlers, line leads, catering supervisors and staff joining a food safety or HACCP team in retail, food service or manufacturing.
Local law
This is general HACCP awareness. It does not replace Dubai Municipality Person in Charge (PIC) training, Abu Dhabi ADAFSA Essential Food Safety Training (EFST) or the Qatar MoPH food handler licence. It does not certify a food safety system or validate a facility’s controls.
Duration: 1 hourCertificate valid 3 years
Abrasive Wheels
Safe use of grinders and cut-off saws, from wheel checks to guards and PPE.
What you will learn
- Recognise how abrasive wheels fail and the injuries a burst wheel can cause.
- Check wheel markings, speed ratings and condition before mounting.
- Understand guards, rests and the correct mounting sequence.
- Choose eye, face, hearing and hand protection for grinding and cutting.
Who needs it
Fabricators, steel fixers, MEP and maintenance crews who use angle grinders, cut-off saws or bench grinders.
Local law
Online awareness does not replace hands-on mounting instruction by a competent person or the equipment manufacturer’s instructions.
Duration: 1 h 30 minCertificate valid 3 years
Fire Extinguisher
Which extinguisher fits which fire, and when to leave instead of fighting it.
What you will learn
- Understand the fire triangle and how extinguishers break it.
- Match extinguisher types to fire classes, including electrical and cooking-oil fires.
- Follow a safe operating sequence and keep an escape route behind you.
- Recognise when a fire is too big to tackle and evacuation comes first.
Who needs it
Fire wardens, security staff, kitchen teams, site supervisors and anyone expected to use first-aid firefighting equipment.
Local law
Online awareness does not replace a practical extinguisher drill on site.
Duration: 1 h 30 minCertificate valid 3 years
Asbestos Awareness
Recognise where legacy asbestos can still be found and what to do if work could disturb it.
What you will learn
- Understand why asbestos fibres are dangerous and how exposure happens.
- Recognise building materials and locations where asbestos may remain in older buildings and plant.
- Know what to do if you suspect asbestos: stop, keep others away and report.
- Understand why removal is specialist work for competent contractors only.
Who needs it
Maintenance technicians, fit-out and refurbishment crews, demolition teams, electricians and plumbers working in older buildings.
Local law
Awareness training does not qualify anyone to sample, remove or handle asbestos-containing materials.
Duration: 1.5–2 hoursCertificate valid 1 year
Office Health and Safety
Everyday office hazards: workstations, slips and trips, electrics and fire.
What you will learn
- Set up a display-screen workstation to reduce strain.
- Spot slip, trip and storage hazards before someone is hurt.
- Recognise electrical and fire risks in an office.
- Know how to report hazards and follow emergency procedures.
Who needs it
Office staff, receptionists, administrators and managers responsible for office premises.
Local law
Combine with your building’s own induction and emergency arrangements.
Duration: 1 h 30 minCertificate valid 3 years
Health and Safety at Work
A broad foundation in workplace safety for new and existing staff.
What you will learn
- Understand employer and employee safety responsibilities.
- Recognise common workplace hazards and how risks are controlled.
- Know how to report accidents, near misses and unsafe conditions.
- Understand the basics of risk assessment, PPE and emergency procedures.
Who needs it
New starters, supervisors and staff in any sector who need a general safety foundation.
Local law
Add site-specific induction for the actual hazards of each workplace.
Duration: 2 h 30 minCertificate valid 2 years
Risk Assessment
A step-by-step approach to finding hazards and deciding on sensible controls.
What you will learn
- Tell the difference between a hazard and a risk.
- Identify who could be harmed and how.
- Evaluate risk and choose controls using the hierarchy of control.
- Record findings and review the assessment when things change.
Who needs it
Supervisors, team leaders, HSE coordinators and managers who carry out or contribute to risk assessments.
Local law
The course teaches the method; the assessment itself must reflect the real workplace.
Duration: 2 hoursCertificate valid 3 years
Advanced HACCP (Level 3)
Plan, implement and maintain a HACCP-based food safety system.
What you will learn
- Apply the seven HACCP principles to a food operation.
- Carry out hazard analysis and identify critical control points.
- Set critical limits, monitoring and corrective actions.
- Plan verification, review and record keeping.
Who needs it
Food safety team leaders, kitchen and production managers, quality and supervisory staff.
Local law
This online course does not replace PIC, EFST or MoPH-required food safety training or registration.
Duration: 2.5–3 hoursCertificate valid 3 years
PPE Awareness
Choosing, wearing and looking after personal protective equipment.
What you will learn
- Understand where PPE fits in the hierarchy of control.
- Select PPE for head, eye, hearing, respiratory, hand and foot protection.
- Check fit, condition and compatibility of PPE items.
- Store, maintain and replace PPE correctly.
Who needs it
Construction, industrial, logistics and facilities workers who are issued PPE.
Local law
Employers must still provide task-specific PPE, fit testing where needed and instruction on its use.
Duration: 1 h 30 minCertificate valid 3 years
Fire Risk Assessment
Identify fire hazards and people at risk, and record practical fire precautions.
What you will learn
- Identify ignition sources, fuel and oxygen in a workplace.
- Identify people at particular risk, including visitors and lone workers.
- Evaluate escape routes, detection, warning and firefighting equipment.
- Record findings, plan actions and review the assessment.
Who needs it
Facility managers, fire wardens, supervisors and business owners responsible for fire safety on their premises.
Local law
Fire safety systems and approvals remain subject to the local civil defence requirements.
Duration: 2 hoursCertificate valid 3 years
Basic Food Safety (Level 1)
Food safety basics for anyone who handles food, packaging or food-contact surfaces.
What you will learn
- Recognise biological, chemical, physical and allergenic hazards.
- Practise personal hygiene and effective handwashing.
- Prevent cross-contamination between raw and ready-to-eat food.
- Keep work areas clean and report problems.
Who needs it
New food handlers, kitchen porters, servers, delivery and front-of-house staff.
Local law
This online course does not replace PIC, EFST or MoPH-required food safety training or registration.
Duration: Self-pacedCertificate valid 3 years
Food Safety in Manufacturing
Food safety controls on production lines, from raw materials to dispatch.
What you will learn
- Recognise contamination risks in production environments.
- Apply hygiene, cleaning and pest-control controls.
- Understand temperature control, traceability and labelling.
- Know your role in the site’s HACCP-based system.
Who needs it
Production operatives, line leaders, warehouse and hygiene staff in food manufacturing.
Local law
This online course does not replace PIC, EFST or MoPH-required food safety training or registration.
Duration: 2 h 30 minCertificate valid 3 years
Food Safety in Retail
Food safety for supermarkets, delis, bakeries and convenience stores.
What you will learn
- Store, display and rotate food safely.
- Control temperatures for chilled, frozen and hot food.
- Prevent cross-contamination at counters and in back-of-house areas.
- Handle date codes, allergens and customer questions correctly.
Who needs it
Retail food staff, counter and bakery teams, shift supervisors and store managers.
Local law
This online course does not replace PIC, EFST or MoPH-required food safety training or registration.
Duration: 2 h 30 minCertificate valid 3 years
Basic Health and Safety (Level 1)
An introduction to workplace safety for new workers.
What you will learn
- Recognise common hazards at work.
- Understand basic responsibilities of workers and employers.
- Follow safe systems of work and safety signs.
- Know how to report incidents and act in an emergency.
Who needs it
New starters and workers new to industrial, construction or facilities environments.
Local law
Add a site induction covering the actual hazards and rules of each workplace.
Duration: 1 h 45 minCertificate valid 2 years
Warehouse Safety
Safe working around racking, forklifts, loading bays and stored goods.
What you will learn
- Recognise vehicle and pedestrian hazards in warehouses.
- Understand racking safety and safe stacking.
- Reduce slip, trip and falling-object risks.
- Follow loading-bay and housekeeping rules.
Who needs it
Warehouse operatives, pickers, logistics staff, supervisors and visitors to distribution centres.
Local law
Operating forklifts or other lifting trucks requires separate practical training and authorisation.
Duration: 1 h 30 minCertificate valid 3 years
Lifting Equipment Safety (LOLER)
Safe planning and use of lifting equipment and accessories.
What you will learn
- Understand the principles behind lifting operations planning.
- Check lifting accessories, markings and safe working loads.
- Recognise the roles of the lift planner, slinger and signaller.
- Know why thorough examination and inspection records matter.
Who needs it
Riggers, slingers, signallers, supervisors and maintenance staff involved in lifting operations.
Local law
Based on UK LOLER principles. Crane and rigging operation still requires practical training and local certification where applicable.
Duration: 1 h 45 minCertificate valid 3 years
Noise Awareness
How noise damages hearing and how to protect it at work.
What you will learn
- Understand how noise-induced hearing loss happens.
- Recognise noisy tasks and exposure warning signs.
- Use hearing protection correctly and look after it.
- Know the role of noise assessments and health surveillance.
Who needs it
Construction, industrial, manufacturing and maintenance workers exposed to loud equipment.
Local law
Employers must still assess actual noise levels and provide suitable hearing protection.
Duration: 1 hourCertificate valid 3 years
Welding Safety
Hazards of welding and hot work, and how they are controlled.
What you will learn
- Recognise fume, UV, burn, electrical and fire hazards of welding.
- Understand ventilation, extraction and respiratory protection.
- Apply hot-work precautions and fire watches.
- Select eye, face and body protection for welding.
Who needs it
Welders, fabricators, fitters, supervisors and fire watchers on hot-work jobs.
Local law
Hot-work permits and welding qualifications are separate site and trade requirements.
Duration: 1 h 30 minCertificate valid 3 years
Ladder Safety
Choosing, checking and using ladders and stepladders safely.
What you will learn
- Decide when a ladder is suitable and when other access equipment is needed.
- Carry out pre-use checks on ladders and stepladders.
- Set up, secure and climb ladders correctly.
- Avoid overreaching and other common causes of falls.
Who needs it
Maintenance, facilities, retail, warehouse and construction staff who use ladders.
Local law
Online awareness does not replace practical instruction on the ladders used on site.
Duration: 2 hoursCertificate valid 3 years
Time Management
Practical techniques to plan work, set priorities and reduce pressure.
What you will learn
- Set priorities using simple planning tools.
- Plan the working day and reduce interruptions.
- Delegate and communicate deadlines clearly.
- Recognise and manage work-related pressure.
Who needs it
Supervisors, team leaders, office and site coordinators.
A professional-skills course; it is not a health and safety qualification.
Duration: 2 hoursCertificate valid 3 years
Fire Safety for Schools
Fire prevention and evacuation for school staff responsible for children.
What you will learn
- Recognise fire hazards in classrooms, labs, kitchens and storage areas.
- Understand evacuation, roll call and assisting children with additional needs.
- Know the roles of staff during a fire alarm.
- Keep escape routes and fire doors clear.
Who needs it
Teachers, teaching assistants, school administrators, caretakers and nursery staff.
Local law
School fire plans and drills remain subject to the local civil defence requirements.
Duration: 2 h 30 minCertificate valid 3 years
Major Accident Hazards (COMAH) Awareness
Awareness of major accident hazards at sites storing dangerous substances.
What you will learn
- Understand what makes a major accident and why prevention matters.
- Recognise the role of safety reports and emergency plans.
- Know your part in permit, alarm and emergency procedures.
- Report near misses and abnormal conditions promptly.
Who needs it
Workers, contractors and supervisors at chemical, oil and gas, storage and process sites.
Local law
Based on the UK COMAH framework. Your site’s own major-hazard rules and emergency plan take priority.
Duration: 1 h 30 minCertificate valid 3 years
Dangerous Substances and Explosive Atmospheres (DSEAR)
Fire and explosion risks from flammable substances, vapours and dusts.
What you will learn
- Recognise flammable gases, vapours, liquids and combustible dusts.
- Understand hazardous-area zones and ignition control.
- Follow safe storage, handling and housekeeping.
- Know the emergency arrangements for fire and explosion.
Who needs it
Workers and supervisors in fuel, chemical, paint, process, warehouse and maintenance settings.
Local law
Based on the UK DSEAR framework. Hazardous-area classification and equipment selection need competent specialists.
Duration: 2 hoursCertificate valid 3 years
